Work Outline This is an outline of the services BGM Metalworks can offer our customers: Free Estimates Precision Machining Welding and Fabrication, working with all metals; specializing in stainless steel and aluminum. Custom Fabrication and Design Conveyor Fabrication Structural Steel Fabrication Volume Production Punch Press Work. Co-ordinate Scheduling for On-Site Requirements On-Site Certified Welding; MCCR or TSSA -Pipe; CWB On-Site Millwright Work 24 Hour Emergency Service to Regular Customers. Repair Work Maintenance Machine Work Machine Shop Repair On Call Site Deliveries can be arranged at additional costs Customer Service Information General Documented procedures are established and maintained for handling, storage, packaging and shipping of products. All these activities are performed under observance of required safety regulations. Handling Appropriate training is provided to our staff and documented procedures are followed to ensure the proper and effective handling of materials and products and to prevent damage of product during receiving, manufacturing, packaging, storage, and shipping. Management ensures the availability of required handling equipment. Packaging The packaging for products manufactured by BGM Metalworks, including re-usable containers, are to protect the products against damage and deterioration during production, storage and transportation. The content of containers is properly identified with labels and markings. Customer's comments help us to evaluate the packaging effectiveness. Shipping Customer Service controls and follows up on delivery dates requested by customers. Delivery dates and delivery terms, including special delivery requirements, are shown on the Bill of Lading and provide precise instructions to the appropriate staff when and how products are to be shipped, including instructions for ensuring the protection of the product quality to the agreed upon destination. If transportation arrangements are BGM Metalworks' responsibility, only approved carriers are used. Shipping staff will notify the customer service staff of any delays in delivery that may affect the requested delivery date. Prior to shipping, our staff performs a visual inspection of the material to ensure that the packaging is in good order and that all marking and labeling requirements are met. Attention is given to special shipping instructions for the protection of product quality during transportation.